תנאי שימוש

Last Updated: September 2026

Welcome to Maison Avelya. These Terms of Service govern your access to and use of the Maison Avelya website, including purchases and services offered through the website.

By accessing our website or placing an order, you agree to these Terms of Service.

1. About Maison Avelya

Maison Avelya is an online jewelry brand offering jewelry, accessories, personalized pieces, and related products.

These Terms apply to all visitors, customers, and users of the website.

2. Use of the Website

You agree to use the Maison Avelya website only for lawful purposes.

You must not attempt to interfere with the operation or security of the website, gain unauthorized access to our systems, misuse our content, or use the website for fraudulent or unlawful activities.

3. Products

We make reasonable efforts to ensure that product descriptions, photographs, dimensions, colors, and other information displayed on our website are accurate.

However, the appearance of products may vary slightly due to lighting, photography, screen settings, or manufacturing variations.

Jewelry featuring stones or diamond-inspired designs will be described according to the materials actually used in the relevant product.

4. Orders

By placing an order, you confirm that the information provided during checkout is complete and accurate.

An order may be subject to payment authorization and product availability.

Maison Avelya may refuse or cancel an order in circumstances permitted by applicable law, including suspected fraud, payment failure, product unavailability, or an obvious pricing or technical error.

5. Prices & Payment

Prices are displayed in Israeli New Shekels (₪) unless otherwise stated.

Applicable shipping charges and other costs will be displayed before the order is finalized where required.

Payment is processed through the payment methods available at checkout.

6. Shipping & Delivery

Orders are delivered according to the shipping options available at checkout.

Customers are responsible for providing accurate contact and delivery information.

Estimated delivery times may vary depending on destination, availability, courier operations, holidays, or circumstances outside Maison Avelya’s reasonable control.

Nothing in this section limits any mandatory rights available to consumers under applicable law.

7. Returns, Cancellations & Refunds

Returns, cancellations, exchanges, and refunds are governed by our Return & Refund Policy and applicable Israeli consumer protection law.

Where there is any conflict between our policies and mandatory consumer rights under Israeli law, the mandatory legal provisions will prevail.

8. Personalized Products

Certain Maison Avelya products may be customized with names, initials, letters, engravings, or other personalized elements.

Customers are responsible for verifying all personalization details before submitting an order.

Because personalized products are made specifically for the customer, cancellation or return rights may be restricted where permitted by applicable law.

This does not affect statutory rights concerning defective or incorrectly supplied products.

9. Jewelry Care

Customers should follow the care instructions provided by Maison Avelya.

Exposure to chemicals, perfumes, cosmetics, moisture, impact, improper storage, or other external factors may affect certain jewelry finishes and materials.

Normal wear and tear or damage caused by improper use is not necessarily considered a manufacturing defect.

10. Promotions & Discount Codes

Promotional offers and discount codes are subject to the conditions stated with each promotion.

Unless otherwise indicated, promotional codes cannot be combined.

Maison Avelya may modify or discontinue promotions in accordance with applicable law without affecting confirmed orders where the customer has already acquired applicable rights.

11. Intellectual Property

All content appearing on the Maison Avelya website, including the Maison Avelya name, logo, branding, photographs, product imagery, graphics, designs, text, videos, and other creative materials, is protected by applicable intellectual property laws.

Such content may not be copied, reproduced, distributed, modified, commercially exploited, or used without prior authorization from Maison Avelya, except where permitted by law.

12. Customer Reviews & Content

If customers submit reviews, photographs, comments, or other content to Maison Avelya, they confirm that they have the right to submit such content and that it does not violate applicable law or third-party rights.

Any use of customer content by Maison Avelya for marketing purposes will be subject to applicable law and any required permissions.

13. Privacy

The collection and processing of personal information are governed by our Privacy Policy and applicable Israeli privacy and data-protection legislation.

By using our website, you acknowledge that personal information may be processed as described in our Privacy Policy.

14. Third-Party Services

Our website may use services provided by third parties, including payment processors, shipping providers, analytics services, social media platforms, and e-commerce technology providers.

These independent providers may have their own terms and privacy policies.

15. Limitation of Liability

Maison Avelya will be responsible for its obligations to the extent required by applicable law.

Maison Avelya shall not be responsible for losses resulting from circumstances outside its reasonable control to the extent permitted by law.

Nothing in these Terms excludes, restricts, or limits liability or consumer rights that cannot legally be excluded or limited.

16. Website Availability

Maison Avelya aims to maintain reliable access to its website but does not guarantee uninterrupted availability.

The website may occasionally be temporarily unavailable due to maintenance, technical issues, updates, or circumstances beyond our reasonable control.

17. Changes to These Terms

Maison Avelya may update these Terms of Service from time to time.

The latest version will be published on the website with its effective or last-updated date.

Changes will not remove rights already acquired by customers where prohibited by applicable law.

18. Governing Law

These Terms of Service are governed by the laws of the State of Israel.

Nothing in these Terms affects mandatory rights granted to consumers under applicable Israeli law.

19. Contact

For questions regarding these Terms, your account, an order, or Maison Avelya’s services, please contact:

MAISON AVELYA

Email: MaisonAvelya.contact@gmail.com

Business Address: Israel

MAISON AVELYA
Timeless Elegance, Made to Shine.